Good communicator opens the door to a response and invites the other person to join in. Shake from the elbow with two smooth pumps. When shaking hands, the bases of your thumbs should meet web to web. Shake hands when meeting someone for the first time, at chance meetings, and for all farewells.īe aware that the American handshake is universally accepted, but slightly toned down in certain cultures. If you can’t remember someone’s name, remain calm, admit it, and ask for their name again.
The name tag is correctly placed on your right hand side near the shoulder. “Hello mr Peterson, it’s nice to meet you”.Don’t say only hello, include the person’s name also.Do repeat the persons name during conversation to retain it in your memory.Do you include the persons name with your greeting.Group introductions are easily simplified when introducing one or two people to a group of six or more say the names of the newcomers and ask the others to introduce themselves. When introducing a nonofficial person to a dignitary, official, or diplomats, state the official persons title and name and ask “May I present or introduce to you…” Do look at each person as you say his or her name.Do say the first and last names of each person clearly.Do add a conversational clue in your introduction by planting a seed to continue the conversation.Introduce employees in your company to a customer or client. Say the name of the person of importance or authority first, and introduce others to him or her. In any business situation, introduce the person of lesser authority to the person of greater authority. Don’t use the fig leaf stance by clasping your hands in front with straight arms to form a long V.Don’t put up a roadblock by folding your arms across your chest.Keep your feet about shoulder width apart and place the right foot slightly forward of the left foot. When standing keep your back long and straight. Focus on the space above the nose and between the eyes.
More than 60 percent of the time, you appear doubtful and intimidating.
Less than 40 percent, and you appear uninterested, shy, and untrustworthy. Direct eye contact ranges from 40 to 60 percent of the time. Apologize if you’re seated where getting up is awkward.Įye contact communicated sincerity and self confidence. Stand up when meeting and greeting new people.
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